Privacy Policy

Last Updated: April 2026

1. Introduction

Passport Gates ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website passportgates.com, use our services, or interact with us in any way. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information: • Personal Information: Name, email address, phone number, nationality, country of residence, and other details you provide through our contact forms, consultation requests, or eligibility assessments. • Financial Information: General investment budget range (e.g., whether you have $90,000+ available for investment). We do not collect specific bank account numbers, credit card details, or financial statements through our website. • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other analytics data collected automatically through cookies and similar technologies. • Communication Data: Records of correspondence when you contact us via email, phone, WhatsApp, or our website forms.

3. How We Use Your Information

We use the information we collect for the following purposes: • To provide and improve our citizenship by investment and residency advisory services. • To respond to your inquiries and consultation requests. • To assess your eligibility for various investment migration programs. • To send you relevant updates about programs, policy changes, and industry news (with your consent). • To improve our website functionality, content, and user experience. • To comply with legal obligations and regulatory requirements. • To protect against fraud and ensure the security of our services.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances: • Government Authorities: When required as part of a citizenship or residency application process, with your explicit consent. • Licensed Agents & Partners: With authorized government-licensed agents who process applications on your behalf, subject to confidentiality agreements. • Legal Requirements: When required by law, regulation, or legal process. • Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, bound by data protection agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Consultation inquiry data is typically retained for up to 3 years unless you request earlier deletion. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right to Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure: Request deletion of your personal data. • Right to Restrict Processing: Request that we limit how we use your data. • Right to Data Portability: Request your data in a structured, machine-readable format. • Right to Withdraw Consent: Withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at [email protected].

8. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled. For analytics, we use privacy-respecting tools that do not track individual users across websites.

9. Third-Party Links

Our website may contain links to third-party websites, including government program pages, partner organizations, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

As a company operating from Dubai, UAE and Istanbul, Turkey, your data may be processed in these jurisdictions. We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: • Email: [email protected] • Phone (UAE): +971 58 500 9411 • Phone (Turkey): +90 538 822 79 94 • WhatsApp: +971 58 181 8643 • Address: 305 The Burlington Tower, Business Bay, Dubai, UAE